{"id":697,"date":"2025-11-07T07:29:38","date_gmt":"2025-11-07T07:29:38","guid":{"rendered":"https:\/\/cinglescomunicacions.com\/preguntas-frecuentes\/"},"modified":"2025-11-23T09:41:53","modified_gmt":"2025-11-23T09:41:53","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/cinglescomunicacions.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_33fe73d0 height_medium full_height valign_center\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">\n\t\t\t\t<p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t\t<sr7-module data-alias=\"mobil-11\" data-id=\"6\" id=\"SR7_6_1\" class=\"rs-ov-hidden\" data-version=\"6.7.56\">\n\t\t\t\t\t<sr7-adjuster><\/sr7-adjuster>\n\t\t\t\t\t<sr7-content>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_6_1-11\" data-key=\"11\">\n\t\t\t\t\t\t\t<sr7-bg id=\"SR7_6_1-11-2\" class=\"sr7-layer\"><noscript><img decoding=\"async\" src=\"https:\/\/cinglescomunicacions.com\/wp-content\/uploads\/2025\/11\/banner-home-contratar-2.jpg\" alt=\"\" title=\"banner-home-contratar (2)\"><\/noscript><\/sr7-bg>\n\t\t\t\t\t\t\t<h1 id=\"SR7_6_1-11-1\" class=\"sr7-layer\">Preguntes freq\u00fcents<\/h1>\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t\t<sr7-slide id=\"SR7_6_1-12\" data-key=\"12\">\n\t\t\t\t\t\t<\/sr7-slide>\n\t\t\t\t\t<\/sr7-content>\n\t\t\t\t\t<image_lists style=\"display:none\">\n\t\t\t\t\t\t<img data-src=\"\/\/cinglescomunicacions.com\/wp-content\/uploads\/2025\/11\/banner-home-contratar-2.jpg\" data-libid=\"241\" data-lib=\"medialibrary\" title=\"banner-home-contratar (2)\" width=\"0\" height=\"0\" data-dbsrc=\"Ly9jaW5nbGVzY29tdW5pY2FjaW9ucy5jb20vd3AtY29udGVudC91cGxvYWRzLzIwMjUvMTEvYmFubmVyLWhvbWUtY29udHJhdGFyLTIuanBn\"\/>\n\t\t\t\t\t<\/image_lists>\n\t\t\t\t<\/sr7-module>\n\t\t\t\t<script>\n\t\t\t\t\twindow.SR7 ??={};SR7.PMH ??={}; SR7.PMH[\"SR7_6_1\"] = {cn:100,state:false,fn: function() { if (window._tpt!==undefined && window._tpt.prepareModuleHeight !== undefined) {  _tpt.prepareModuleHeight({id:\"SR7_6_1\",el:[900,900,768,960,720],type:'standard',shdw:'0',gh:[900,900,768,960,720],gw:[1920,1920,1024,778,480],vpt:['-100px&#039;,&#039;-100px&#039;,&#039;-100px&#039;,&#039;-100px&#039;,&#039;-100px'],size:{fullWidth:true, fullHeight:false},mh:'0',onh:0,onw:0,bg:{color:'{\"orig\":\"transparent\",\"type\":\"solid\",\"string\":\"transparent\"}'}});   SR7.PMH[\"SR7_6_1\"].state=true;} else if(SR7.PMH[\"SR7_6_1\"].cn-->0)\tsetTimeout( SR7.PMH[\"SR7_6_1\"].fn,19);}};SR7.PMH[\"SR7_6_1\" ].fn();\n\t\t\t\t<\/script>\n<\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">Respuesta a las preguntas m\u00e1s habituales<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">GESTIONES \u2013 INTERNET \u2013 M\u00d3VIL \u2013 TELEFON\u00cdA FIJA \u2013 PORTABILIDAD<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"f7c0\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f7c0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfD\u00f3nde me puedo hacer de Cingles?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f7c0\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column us_custom_643df375 has_text_color\"><div class=\"wpb_wrapper\"><p><span>Puedes hacerte cliente de Cingles de tres maneras diferentes: a trav\u00e9s de nuestra web https:\/\/cinglescomunicacions.com; por tel\u00e9fono, llamando al 900 18 17 76; o personalmente en nuestras oficinas de Pl. Catalunya, 6, Caldes de Montbui.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"da22\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-da22\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfQu\u00e9 necesito para darme de alta en Cingles?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-da22\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>S\u00f3lo necesitas ser mayor de edad, tener una cuenta bancaria y una direcci\u00f3n de correo electr\u00f3nico. Si quieres pasarte a Cingles conservando tu n\u00famero de siempre, tienes que ser el titular de la l\u00ednea y no tener ninguna otra portabilidad en curso. Los datos que te pediremos son los siguientes: el n\u00famero de tel\u00e9fono que quieres portar y el operador al que perteneces. En el momento de la firma del contrato, deber\u00e1s traer una factura de tu antiguo operador y el DNI.   <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"sc2d\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-sc2d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfNecesito enviar alguna documentaci\u00f3n?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-sc2d\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>Si, tienes que enviar a info@cinglescomunicacions.com una foto, o una fotocopia digitalizada por las dos caras, del documento de identidad del titular de la l\u00ednea y de un recibo domiciliado en la cuenta que nos has indicado a nombre del titular y con una antig\u00fcedad no superior a 4 meses, o una fotocopia de la libreta bancaria en la que aparezca como titular del n\u00famero de la cuenta. Tambi\u00e9n necesitamos una foto, o una fotocopia digitalizada, de la factura de tu actual operador.<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"pe38\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-pe38\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfCingles tiene compromiso de permanencia?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-pe38\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>No existe el compromiso de permanencia en Cingles. Eres libre de marcharte cuando quieras. Sin embargo, contamos con una tasa de fidelidad del 99%.  <\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">Solicitud y Activaci\u00f3n<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Preguntas y respuestas sobre la activaci\u00f3n de algunos servicios y otras operativas<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"uee0\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-uee0\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfCu\u00e1ndo puedo venir a recoger la tarjeta SIM?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-uee0\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span>Si has realizado correctamente todos los pasos de la contrataci\u00f3n, tu SIM estar\u00e1 disponible en nuestras oficinas en el momento en el que te avisen por tel\u00e9fono o correo electr\u00f3nico. El titular deber\u00e1 ser quien recoja la tarjeta SIM (tiene que firmar el contrato y la solicitud de portabilidad), por motivos legales no es posible entregar el pedido a otras personas (aunque tengan autorizaci\u00f3n).<\/span><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"z127\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-z127\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfCu\u00e1ndo se activa la SIM?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-z127\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<p>La SIM se activar\u00e1 48 horas (laborales) despu\u00e9s de recogerla, si no hay una petici\u00f3n diferente del cliente.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b34b\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b34b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Ya tengo la tarjeta SIM. \u00bfC\u00f3mo activo la l\u00ednea?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b34b\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9903\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-9903\">\n<p>Para activar tu tarjeta SIM solo tienes que hacer una primera llamada.<\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9904\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-9904\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b56c\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b56c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">He introducido mal el PIN 3 veces y se me ha bloqueado la SIM. \u00bfQue hago?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b56c\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Si por equivocaci\u00f3n tecleas mal tres veces tu c\u00f3digo PIN, tu SIM quedar\u00e1 bloqueada y el tel\u00e9fono te solicitar\u00e1 la clave PUK. Puedes encontrarla en el reverso de la tarjeta de ion mobile que conten\u00eda tu SIM. \u00bfRecuerdas que ten\u00eda escrito \u00abGuarde esta tarjeta en un lugar seguro. Puede necesitarla\u00bb? Pues bien, nos refer\u00edamos a esto. Si por una extra\u00f1a casualidad no consigues recordar donde la pusiste ese d\u00eda debido a la ilusi\u00f3n que te provoc\u00f3 hacerte de Cingles, puedes llamar desde otro tel\u00e9fono al 900181776 en horario comercial y nuestros compa\u00f1eros te ayudar\u00e1n. Para cambiar el PIN asignado por defecto por otra clave que puedas recordar m\u00e1s f\u00e1cilmente, consulta la gu\u00eda de tu tel\u00e9fono.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o7ee\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o7ee\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfTengo buz\u00f3n de voz?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o7ee\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<p>Cingles Comunicacions te ofrece el servicio gratuito de buz\u00f3n de voz desde el mismo instante en el que activas tu SIM. Puedes acceder llamando al 121 si tienes cobertura Movistar o llamando al 242 con cobertura Orange. <\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"qa4a\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-qa4a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfPuedo desactivar mi buz\u00f3n de voz?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-qa4a\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\">\u00a1Por supuesto que s\u00ed! Escribe en tu m\u00f3vil (como si hicieras una llamada) el c\u00f3digo ## 002 # y pulsa la tecla de llamada. Tu buz\u00f3n quedar\u00e1 desactivado.  <\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"oc96\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-oc96\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo activar\/desactivar el desv\u00edo de llamadas?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-oc96\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\"><span>Marca el **21*el n\u00famero de tel\u00e9fono# y llama o si quieres desactivarla ##21## y llama. Si necesitas ayuda ll\u00e1manos al 900181776. <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"jef6\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-jef6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfTiene alg\u00fan coste el servicio de desv\u00edo de llamadas?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-jef6\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9908\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-9908\">S\u00ed. Cuando activas el desv\u00edo de llamadas, est\u00e1s automatizando que tu n\u00famero llame al tel\u00e9fono del desv\u00edo. Es esta la tarifa que se te aplicar\u00e1, exactamente la misma que resultar\u00eda de llamar desde tu m\u00f3vil a la l\u00ednea de desv\u00edo.  <\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9909\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-9909\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"m17d\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m17d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo activo\/desactivo las llamadas a los n\u00fameros especiales como el 806 o 803?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m17d\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9908\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-9908\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9909\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"9\" aria-labelledby=\"elementor-tab-title-9909\">Lo puedes hacer desde el @rea ion mobile (nuestra oficina virtual). Para acceder a esta gesti\u00f3n y muchas otras, deber\u00e1s haberte registrado previamente en el @rea ion mobile. Puedes llamar gratis al 222 desde tu tel\u00e9fono m\u00f3vil si necesitas ayuda.  <\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-99010\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-99010\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9909\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-9909\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f400\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f400\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfPuedo recibir\/enviar SMS premium o MMS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f400\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9908\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-9908\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9909\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"9\" aria-labelledby=\"elementor-tab-title-9909\"><span>Cingles no permite el env\u00edo de este tipo de mensajes.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-99010\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-99010\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9909\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-9909\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"c6f4\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-c6f4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Me voy al extranjero. \u00bfPuedo activar el servicio de itinerancia? <\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-c6f4\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9908\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"8\" aria-labelledby=\"elementor-tab-title-9908\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9909\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"9\" aria-labelledby=\"elementor-tab-title-9909\">\n<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8aff802\" data-id=\"8aff802\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-5e7b00b elementor-widget elementor-widget-accordion is-mac\" data-id=\"5e7b00b\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-99011\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"11\" aria-labelledby=\"elementor-tab-title-99011\">En los pa\u00edses pertenecientes a la Zona UE no es necesario el servicio de itinerancia o roaming. Se aplica la misma tarifa que cuando usas tu l\u00ednea en territorio nacional, con algunas restricciones que puedes consultar en las condiciones generales de tu tarifa. El servicio de itinerancia s\u00ed es necesario en el resto de pa\u00edses.  <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4709272\" data-id=\"4709272\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-b10b295 elementor-section-boxed elementor-section-height-default elementor-section-height-default jet-parallax-section\" data-id=\"b10b295\" data-element_type=\"section\" data-settings=\"{\"jet_parallax_layout_list\":&#091;{\"jet_parallax_layout_image\":{\"url\":\"\",\"id\":\"\",\"size\":\"\"},\"_id\":\"f01e83b\",\"jet_parallax_layout_image_tablet\":{\"url\":\"\",\"id\":\"\",\"size\":\"\"},\"jet_parallax_layout_image_mobile\":{\"url\":\"\",\"id\":\"\",\"size\":\"\"},\"jet_parallax_layout_speed\":{\"unit\":\"%\",\"size\":50,\"sizes\":&#091;&#093;},\"jet_parallax_layout_type\":\"scroll\",\"jet_parallax_layout_direction\":\"1\",\"jet_parallax_layout_fx_direction\":null,\"jet_parallax_layout_z_index\":\"\",\"jet_parallax_layout_bg_x\":50,\"jet_parallax_layout_bg_x_tablet\":\"\",\"jet_parallax_layout_bg_x_mobile\":\"\",\"jet_parallax_layout_bg_y\":50,\"jet_parallax_layout_bg_y_tablet\":\"\",\"jet_parallax_layout_bg_y_mobile\":\"\",\"jet_parallax_layout_bg_size\":\"auto\",\"jet_parallax_layout_bg_size_tablet\":\"\",\"jet_parallax_layout_bg_size_mobile\":\"\",\"jet_parallax_layout_animation_prop\":\"transform\",\"jet_parallax_layout_on\":&#091;\"desktop\",\"tablet\"&#093;}&#093;}\">\n<div class=\"jet-parallax-section__layout elementor-repeater-item-f01e83b jet-parallax-section__scroll-layout is-mac\"><\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-99010\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"10\" aria-controls=\"elementor-tab-content-99010\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9909\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"9\" aria-controls=\"elementor-tab-content-9909\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">Servicios<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Aqu\u00ed encontrar\u00e1s respuesta a algunas de las preguntas m\u00e1s frecuentes sobre consumos, llamadas al extranjero, facturaci\u00f3n\u2026<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"m1a1\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-m1a1\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfPuedo limitar mi consumo de m\u00f3vil?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-m1a1\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2201\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2201\">El l\u00edmite de consumo de datos se puede limitar a partir del terminal (dispositivo m\u00f3vil).<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2202\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2202\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o3d6\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o3d6\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfPuedo llamar desde mi m\u00f3vil de Cingles en el extranjero?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o3d6\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\">Consultar precios y condiciones al tel\u00e9fono 900181776.<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"u643\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u643\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfComo puedo llamar con n\u00famero oculto?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u643\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9903\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-9903\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2203\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"3\" aria-labelledby=\"elementor-tab-title-2203\">Para llamar con n\u00famero oculto, solo tienes que marcar la secuencia #31# en la pantalla de tu tel\u00e9fono, seguido del n\u00famero de tel\u00e9fono al que deseas llamar. Despu\u00e9s, pulsa la tecla de llamada y estar\u00e1s llamando con n\u00famero oculto\/privado. Recuerda que no se puede ocultar tu n\u00famero para enviar SMS, ni tampoco podr\u00e1s saber el n\u00famero de alguien que te haya llamado con n\u00famero oculto.  <\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2204\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2204\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9904\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"4\" aria-controls=\"elementor-tab-content-9904\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"q88b\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-q88b\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfQu\u00e9 d\u00eda se pasa mi factura al banco?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-q88b\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2204\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-2204\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2204\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"4\" aria-labelledby=\"elementor-tab-title-2204\">La emisi\u00f3n de la factura es el d\u00eda 5 de cada mes, y el cobro se pasa a tu banco el d\u00eda 15.<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2205\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2205\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"wadd\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-wadd\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfEnvi\u00e1is la factura en papel a casa?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-wadd\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2205\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-2205\">Debido a nuestra pol\u00edtica medioambiental, y para garantizar la privacidad de nuestros clientes en el caso de que cambien de domicilio y olviden comunicarlo, animamos a nuestros clientes a que se decanten por la opci\u00f3n de recibir las facturas por correo electr\u00f3nico. Sin embargo es el cliente quien decide, en el momento de la contrataci\u00f3n, como recibir\u00e1 sus facturas. En caso de querer modificar el modo de recepci\u00f3n de la misma, solo tienes que solicitarlo a trav\u00e9s del correo electr\u00f3nico info@cinglescomunicacions.com.  <\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2206\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2206\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"pd9d\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-pd9d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Por impago se ha procedido a la interrupci\u00f3n de mi servicio. \u00bfQu\u00e9 puedo hacer para restablecerlo? <\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-pd9d\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9905\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"5\" aria-labelledby=\"elementor-tab-title-9905\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9906\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-9906\">\n<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5cc8183\" data-id=\"5cc8183\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-d1ed597 elementor-widget elementor-widget-accordion is-mac\" data-id=\"d1ed597\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-accordion\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2206\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"6\" aria-labelledby=\"elementor-tab-title-2206\">Para restablecer tu servicio, solo tienes que ponerte en contacto con nosotros a trav\u00e9s del tel\u00e9fono 900181776, en horario de oficina. Tras informar de que quieres proceder a la liquidaci\u00f3n de la deuda pendiente, nuestros compa\u00f1eros se pondr\u00e1n en contacto con la Oficina de Recobros, donde te facilitar\u00e1n un n\u00famero de cuenta para hacer la transferencia. Una vez recibida la transferencia, si se ha realizado en horario de oficina, tu servicio se restablecer\u00e1 inmediatamente.  <\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8e369bb\" data-id=\"8e369bb\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6ea8ec6 elementor-section-boxed elementor-section-height-default elementor-section-height-default jet-parallax-section\" data-id=\"6ea8ec6\" data-element_type=\"section\" data-settings=\"{\"jet_parallax_layout_list\":&#091;{\"jet_parallax_layout_image\":{\"url\":\"\",\"id\":\"\",\"size\":\"\"},\"_id\":\"f01e83b\",\"jet_parallax_layout_image_tablet\":{\"url\":\"\",\"id\":\"\",\"size\":\"\"},\"jet_parallax_layout_image_mobile\":{\"url\":\"\",\"id\":\"\",\"size\":\"\"},\"jet_parallax_layout_speed\":{\"unit\":\"%\",\"size\":50,\"sizes\":&#091;&#093;},\"jet_parallax_layout_type\":\"scroll\",\"jet_parallax_layout_direction\":\"1\",\"jet_parallax_layout_fx_direction\":null,\"jet_parallax_layout_z_index\":\"\",\"jet_parallax_layout_bg_x\":50,\"jet_parallax_layout_bg_x_tablet\":\"\",\"jet_parallax_layout_bg_x_mobile\":\"\",\"jet_parallax_layout_bg_y\":50,\"jet_parallax_layout_bg_y_tablet\":\"\",\"jet_parallax_layout_bg_y_mobile\":\"\",\"jet_parallax_layout_bg_size\":\"auto\",\"jet_parallax_layout_bg_size_tablet\":\"\",\"jet_parallax_layout_bg_size_mobile\":\"\",\"jet_parallax_layout_animation_prop\":\"transform\",\"jet_parallax_layout_on\":&#091;\"desktop\",\"tablet\"&#093;}&#093;}\">\n<div class=\"jet-parallax-section__layout elementor-repeater-item-f01e83b jet-parallax-section__scroll-layout is-mac\"><\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9907\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"7\" aria-controls=\"elementor-tab-content-9907\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9906\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"6\" aria-controls=\"elementor-tab-content-9906\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">Internet<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Preguntas y respuestas habituales sobre Internet en el m\u00f3vil.<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"rd32\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-rd32\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo puedo activar\/desactivar el servicio wifi (Tethering) de mi m\u00f3vil?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-rd32\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2201\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2201\">\n<p>Si quieres conectar un ordenador, iPad o Tablet a la conexi\u00f3n de internet m\u00f3vil de tu tel\u00e9fono, puedes hacerlo a trav\u00e9s de tu Android o iPhone con la opci\u00f3n \u201ccompartir internet.\u201d<\/p>\n<p>Android: solo tienes que seleccionar \u00abajustes\u00bb, ir a \u00abconexiones inal\u00e1mbricas\u00bb y una vez all\u00ed, seleccionar la opci\u00f3n \u00abanclaje a la red y zona wifi\u00bb o \u00abAP M\u00f3vil\u00bb o \u00abVinculaci\u00f3n y zona wifi port\u00e1til\u00bb (el nombre de la funci\u00f3n puede cambiar seg\u00fan el modelo de m\u00f3vil). Una vez hayas activado esta opci\u00f3n e introducido un nombre y una contrase\u00f1a para la red wifi, podr\u00e1s conectarte con el dispositivo elegido. NOTA: hemos detectado que con algunos modelos de tel\u00e9fono Android (p. ej.: Samsung Galaxy Ace) no es posible compartir datos con la aplicaci\u00f3n que viene por defecto. En este caso, la soluci\u00f3n es muy f\u00e1cil: solo tienes que descargar en Google Play la aplicaci\u00f3n \u00abTethering Widget\u00bb, colocar el Widget en el escritorio y seleccionar el modo de compartir internet (wifi o USB). En el caso del Samsung Galaxy Mini, para activar esta opci\u00f3n hay que a\u00f1adir un detalle m\u00e1s. En el momento de crear la conexi\u00f3n a Internet, el tipo de APN no debe quedar \u00abDEFAULT\u00bb sino que tienes que seleccionar la opci\u00f3n \u00abINTERNET + DUN\u00bb.     <\/p>\n<p>iPhone: accede a \u00abConfiguraci\u00f3n\u00bb y selecciona la opci\u00f3n \u00abCompartir Internet\u00bb. Activa la opci\u00f3n \u00abCompartir Internet\u00bb y establece una contrase\u00f1a para la red. Finalmente, deber\u00e1s buscar la red desde un dispositivo, conectarte e introducir la contrase\u00f1a.  <\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ef97\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ef97\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfCu\u00e1l es la cobertura de Cingles Comunicacions M\u00f3vil?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ef97\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Utilizamos la red de Movistar y la de Orange, por lo que compartimos su misma cobertura 3G y 4G. Y tenemos cobertura en m\u00e1s del 98% del territorio espa\u00f1ol. <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">M\u00f3vil<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Aqu\u00ed encontrar\u00e1s respuesta a algunas de las preguntas m\u00e1s habituales sobre telefon\u00eda m\u00f3vil.<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"g5ce\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g5ce\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfQu\u00e9 cobertura tengo?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g5ce\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2201\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2201\">\n<p><span>Nuestro proveedor de red es MOVISTAR y ORANGE, por lo que con nuestras tarifas m\u00f3viles podr\u00e1s disfrutar de la misma cobertura que cualquier cliente que tenga su l\u00ednea con MOVISTAR o ORANGE.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"f817\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-f817\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfPuedo mantener mi n\u00famero de tel\u00e9fono?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-f817\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>S\u00ed, se hace la portabilidad de tu n\u00famero sin ning\u00fan coste asociado.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"va63\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-va63\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfQu\u00e9 hago si me equivoco al teclear el PIN?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-va63\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>En caso de equivocarte tres veces al teclear el PIN, deber\u00e1s introducir el c\u00f3digo PUK.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"lca5\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-lca5\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">He olvidado mi c\u00f3digo PIN (o el PUK). \u00bfC\u00f3mo puedo recuperarlo?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-lca5\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Para recuperarlo, debes ponerte en contacto con nuestro Servicio de Atenci\u00f3n al Cliente. Ll\u00e1manos al 900 181 776 y te indicaremos c\u00f3mo hacerlo.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"deec\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-deec\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo puedo cambiar mi PIN?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-deec\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Depende del tel\u00e9fono m\u00f3vil que tengas, ll\u00e1manos y te ayudamos.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"b132\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-b132\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">He perdido mi m\u00f3vil. \u00bfLo puedo bloquear?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-b132\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Tienes que ponerte en contacto con nuestro Servicio de Atenci\u00f3n al Cliente en el tel\u00e9fono 900 181 776 e indicarlo.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">Telefon\u00eda Fija<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Aqu\u00ed encontrar\u00e1s respuesta a algunas de las preguntas m\u00e1s habituales sobre telefon\u00eda fija.<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"u02a\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-u02a\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfCu\u00e1nto cuesta llamar al extranjero desde el tel\u00e9fono fijo?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-u02a\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2201\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2201\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1061\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1061\">Tenemos un listado de precios en funci\u00f3n del prefijo internacional, contacta con nosotros para solicitarlo.<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1062\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1062\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"d259\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-d259\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfCu\u00e1nto cuesta llamar a tel\u00e9fonos nacionales desde el tel\u00e9fono fijo?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-d259\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>\u00a1Tienes llamadas ilimitadas! Nin ning\u00fan coste. <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o49c\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o49c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo puedo aprovechar la instalaci\u00f3n de telefon\u00eda fija de mi hogar?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o49c\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Solo tienes que conectar la salida telef\u00f3nica del router a cualquier toma de tel\u00e9fono de tu casa.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"j6b7\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-j6b7\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfQu\u00e9 servicios adicionales puedo activar en mi l\u00ednea de tel\u00e9fono fijo?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-j6b7\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Solo tienes que conectar la salida telef\u00f3nica del router a cualquier toma de tel\u00e9fono de tu casa. <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v8f4\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-v8f4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo funciona el proceso de portabilidad?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v8f4\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Para poder hacer la portabilidad de un n\u00famero de tel\u00e9fono fijo, necesitamos una fotocopia de la factura de tu operador actual y el DNI del titular de la l\u00ednea. Junto con estos documentos, es necesario firmar la orden de portabilidad con la elecci\u00f3n del d\u00eda en el que quieres trasladar el n\u00famero (con 15 d\u00edas de antelaci\u00f3n para poder garantizar la instalaci\u00f3n y la comprobaci\u00f3n del servicio). El d\u00eda en el que se haga efectivo el traslado del n\u00famero, solo tendr\u00e1s que conectar el tel\u00e9fono fijo a la salida habilitada del router.<br \/>  <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-vwrapper align_none valign_top\"><div class=\"w-text us_custom_87785c83\"><span class=\"w-text-h\"><span class=\"w-text-value\">Portabilidad<\/span><\/span><\/div><div class=\"w-text us_custom_51db1f08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Preguntas y respuestas m\u00e1s habituales sobre temas de portabilidad.<\/span><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"g60e\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-g60e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo es el proceso de portabilidad de mi operador actual a Cingles?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g60e\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2201\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-2201\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-1061\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"1\" aria-labelledby=\"elementor-tab-title-1061\"><span>La portabilidad es un proceso muy sencillo que consiste en cambiar de operador sin cambiar de n\u00famero de tel\u00e9fono. Los tr\u00e1mites comienzan en el momento en que recoges tu SIM (firma de contrato y solicitud de portabilidad). Los pasos son los siguientes: en el momento en el que tienes la SIM, se inicia el proceso de portabilidad. Cingles contactar\u00e1 con tu actual proveedor de servicios y te enviaremos un SMS indicando la fecha para la ventana de cambio. Cuando llegue esa fecha, solo tienes que cambiar la tarjeta SIM de tu tel\u00e9fono por tu nueva SIM y realizar tu primera llamada para que se produzca la activaci\u00f3n. Recuerda que tienes que configurar el APN si tu SIM es con cobertura Movistar.      <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-1062\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1062\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"o870\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-o870\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Si me doy de alta o de baja como afecta con mi pr\u00f3ximo distribuidor?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-o870\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Si eres de CINGLES y te das de alta con otro compa\u00f1\u00eda nos tienes que devolver el Router. La otra empresa no se hace cargo de gestionar la baja, lo tienes que gestionar personalmente, si no se devuelve el Router se continuar\u00e1 facturando el servicio ya que no se habr\u00e1 dado de baja. En caso de que contrates con nosotros tambi\u00e9n te informaremos de que te tienes que dar de bajar de tu proveedor.  <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"xab4\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-xab4\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">\u00bfC\u00f3mo puedo saber la fecha de la portabilidad?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-xab4\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Si en alg\u00fan momento necesitas saber el estado de tu proceso de portabilidad, solo tienes que llamarnos al 900 18 17 76 y aclararemos tus dudas.<\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"ld3c\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-ld3c\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">M\u2019han demanat l\u2019ICC per la portabilitat, qu\u00e8 \u00e9s?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ld3c\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>El ICC, i el n\u00famero de tel\u00e8fon, son les dades que identifiquen la teva targeta SIM. El ICC es un n\u00famero que trobar\u00e0s al revers de la teva targeta del teu m\u00f2bil impresa just al costat del xip. <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"af92\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-af92\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Ja no vull fer la portabilitat amb Cingles. Que haig de fer per cancel\u00b7lar-la? <\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-af92\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-9902\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-9902\">\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-content-2202\" class=\"elementor-tab-content elementor-clearfix elementor-active\" role=\"region\" data-tab=\"2\" aria-labelledby=\"elementor-tab-title-2202\"><span>Pots cancel\u00b7lar el proc\u00e9s trucant al 900181776 en horari d\u2019oficina, escrivint a info@cinglescomunicacions.com, o notificant-lo al punt de venda on vas recollir la SIM. T\u2019aconsellem que realitzis la notificaci\u00f3 abans de les 13:30 del dia h\u00e0bil seg\u00fcent al dia en que hagis realitzat l\u2019activaci\u00f3 de la portabilitat. Transcorregut aquest per\u00edode la teva l\u00ednia portar\u00e0 amb Cingles. Un cop activa, si vols tornar al teu anterior operador haur\u00e0s d\u2019iniciar de nou els tr\u00e0mits de portabilitat inversa.   <\/span><\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-2203\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2203\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"elementor-accordion-item\">\n<div id=\"elementor-tab-title-9903\" class=\"elementor-tab-title\" role=\"button\" data-tab=\"3\" aria-controls=\"elementor-tab-content-9903\" aria-expanded=\"false\"><\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_eac59c77 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-text us_custom_ec659a08\"><span class=\"w-text-h\"><span class=\"w-text-value\">Contacta con nosotros si no has resuelto tus dudas<\/span><\/span><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\">\n<div class=\"wpcf7 no-js us-field-style_2\" id=\"wpcf7-f780-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"780\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/es\/wp-json\/wp\/v2\/pages\/697#wpcf7-f780-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"780\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f780-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><label> Nombre<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Apellido<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-lastname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-lastname\" \/><\/span> <\/label>\n<\/p>\n<p><label> M\u00f3vil<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tel-320\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"tel-320\" \/><\/span> <\/label>\n<\/p>\n<p><label> Correo electr\u00f3nico<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Mensaje (opcional)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-680\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-680\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Acepto que CINGLES COMUNICACIONS, S.L.U. trate mis datos personales para consultar y, en su caso, investigar y responder el mensaje enviado, seg\u00fan la <a href=\"https:\/\/cinglescomunicacions.com\/politica-de-privacitat\/\">pol\u00edtica de privacidad<\/a>, que he le\u00eddo y acepto sin reservas, donde consta informaci\u00f3n adicional sobre su tratamiento y sobre el ejercicio de mis derechos de acceso, rectificaci\u00f3n, limitaci\u00f3n, supresi\u00f3n, oposici\u00f3n o portabilidad de mis datos.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Preguntes freq\u00fcents Respuesta a las preguntas m\u00e1s habitualesGESTIONES \u2013 INTERNET \u2013 M\u00d3VIL \u2013 TELEFON\u00cdA FIJA \u2013 PORTABILIDAD\u00bfD\u00f3nde me puedo hacer de Cingles?Puedes hacerte cliente de Cingles de tres maneras diferentes: a trav\u00e9s de nuestra web https:\/\/cinglescomunicacions.com; por tel\u00e9fono, llamando al 900 18 17 76; o personalmente en nuestras oficinas de Pl. Catalunya, 6, Caldes de...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-697","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas frecuentes - Cingles Comunicacions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cinglescomunicacions.com\/es\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - Cingles Comunicacions\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cinglescomunicacions.com\/es\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:site_name\" content=\"Cingles Comunicacions\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/cinglescomunicacions\/\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-23T09:41:53+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"20 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cinglescomunicacions.com\\\/es\\\/preguntas-frecuentes\\\/\",\"url\":\"https:\\\/\\\/cinglescomunicacions.com\\\/es\\\/preguntas-frecuentes\\\/\",\"name\":\"Preguntas frecuentes - 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